Refund Policy
Refund Policy for SendInitial.com
Thank you for choosing SendInitial.com for your SEO services. We are committed to providing you with high-quality services and ensuring your satisfaction. Please read our Refund Policy carefully to understand the terms and conditions regarding refunds for our SEO services.
1. Refund Eligibility:
a. Unsatisfactory Results:
- If, after a reasonable period, you are dissatisfied with the SEO services provided by SendInitial.com and have not achieved the agreed-upon results, you may be eligible for a refund.
b. Cancellation within Cooling-Off Period:
- Clients have the right to request a refund within a specified cooling-off period, typically 14 days from the date of the initial service agreement, as long as no substantial work has been completed.
2. Refund Process:
a. Notification:
- To request a refund, you must submit a written request to [email protected] within the specified refund eligibility period. Please provide detailed reasons for your dissatisfaction or cancellation.
b. Evaluation:
- We will evaluate your request based on the terms outlined in this policy. We may contact you for additional information to better understand the reasons for your dissatisfaction.
c. Refund Approval:
- If your request is approved, we will initiate the refund process. Refunds will be processed within 14 business days using the original method of payment.
d. Non-Refundable Services:
- Certain services, such as initial consultation fees or setup charges, may be non-refundable. This will be clearly communicated at the time of service agreement.
3. Limitations and Conditions:
a. Results-Based Limitation:
- Refunds are based on the unsatisfactory outcome of the services provided, and eligibility is determined at the sole discretion of SendInitial.com.
b. Third-Party Costs:
- Any third-party costs incurred during the provision of services, such as advertising expenses, domain registration fees, or software licenses, are non-refundable.
c. Cancellation Fees:
- In the event of a cancellation, SendInitial.com reserves the right to charge a reasonable cancellation fee to cover the costs of work completed up to that point.
4. Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at [email protected].
By engaging with SendInitial.com and utilizing our SEO services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy. We appreciate your trust in our services and look forward to assisting you in achieving your digital goals.